Peet's Coffee and Tea recently completed a study of 300 shoppers who made purchases online.
Results
92% of the treemap users said ordering was easy and they had a good overall online shopping experience, versus 12% who used the list interface.
Why?
Treemap users felt they had a chance to explore all the possibilities before they purchased (versus the feeling that if they had just clicked through a few more pages they might have found something they liked better)
User's Comments:
Someone had a fine idea to fit all these coffees, color coded, instead of the usual list. Well done.
Fantastic idea...as close to a taste test as you can get! Thanks!
Guys, outstanding addition to your site. Found the selector to be an ideal and friendly tool. Eventually, I hope to try each category. Thanks!
Bravo! What an attractive, engaging and informative approach to presenting information - E. Tufte would heartily approve! Thanks from a (list-overloaded) Peet's fan.
For more information about the usability study please contact us.